Rezeki777 Privacy Policy –
Protection of Your Personal Data

Welcome to rezeki777. This Privacy Policy clearly explains how we collect, use, store and protect your personal information when you use our platform, website and mobile applications.

We at rezeki777 deeply values the trust you place in us. Every piece of data you share with us is handled with full responsibility, and we never take that trust lightly. This policy applies to all users who visit or register an account on our platform, regardless of how you access it — whether via web browser, iOS app, or Android app.

By using the service rezeki777, you confirm that you have read and understood this Privacy Policy. If you do not agree with any provision herein, please discontinue use of our platform. This Policy should be read together with Terms and Conditions us.

Rezeki777 collects several categories of personal data for different purposes. Below is a summary of the types of data we collect and the purpose of collection:

We only collect data that is strictly necessary for the stated purposes. We do not collect information that is excessive or irrelevant to the operation of our platform.

The personal data we collect is used responsibly for the following purposes only:

• Account Management — register your account, verify your identity, and allow you to log in securely to the rezeki777 platform.
• Transaction Processing — process deposits, withdrawals, and any financial transactions you carry out on our platform quickly and securely.
• Fraud Prevention — detect and prevent any suspicious activity, money laundering, or platform abuse that could compromise the safety of other members.
• Customer Support — handle inquiries, complaints, and support requests you submit to our support team.
• Legal Compliance — fulfil legal obligations and reporting requirements to relevant regulatory bodies.
• Service Improvement — analyze usage patterns to improve platform features, games, and the overall member experience.
• Marketing Communications — send information about promotions, bonuses, and exclusive offers (only if you have agreed to receive such communications).

rezeki777 does not sell your personal data to any third party for marketing or commercial purposes. However, in certain limited situations, we may need to share some of your information with the following parties:

• Payment Service Provider — certified payment gateways such as FPX, DuitNow, and e-wallet processors solely for the purpose of processing your financial transactions.
• KYC Service Provider — approved identity verification companies to ensure compliance with anti-money laundering (AML) requirements.
• Cloud Service Provider — technical infrastructure providers supporting our platform operations, subject to strict data protection agreements.
• Law Enforcement Authorities — when required by law, court order, or directive from a competent authority.
• Auditors and Professional Advisors — for auditing, accounting, or legal advisory purposes subject to strict confidentiality obligations.

All third parties with whom we share data are bound by robust confidentiality agreements and are only permitted to use your data for the specified purposes. We ensure every one of our partners adheres to data protection standards equal to or higher than our own.

Rezeki777 invests seriously in security infrastructure to ensure your personal data is always protected. The following are the key security measures we have in place:

• 256-bit SSL Encryption protects all data transmitted between your browser and our servers. You can verify the secure connection via the padlock icon in your browser's address bar.
• Database encryption ensures all personal data stored in our systems is protected even in the event of an unauthorized access attempt.
• Two-factor authentication (2FA) available for all member accounts to add an extra layer of security during login.
• 24/7 security monitoring by our cybersecurity team to detect and respond to any threats promptly.
• Periodic penetration testing conducted by independent security auditors to identify and address any system vulnerabilities.
• Internal Access Control strict policies ensure that only authorized staff may access members' personal data, and only to the extent required for their duties.

Website and App rezeki777 uses cookies and similar tracking technologies to enhance the user experience and analyze usage patterns on our platform. The following are the types of cookies we use:

• Essential Cookies — required for core platform functions such as login session verification, security, and navigation. These cookies cannot be disabled as they are critical to platform operations.
• Performance Cookies — collect information about how you use our platform (pages visited, time spent) to help us understand and improve site performance.
• Functional Cookies — store your preferences such as language, display settings, and game preferences so you do not need to reset them every time you log in.
• Analytics Cookies — helps us understand aggregate traffic patterns and user behavior for continuous improvement purposes.

You can manage cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our platform. For more information on managing cookies, refer to your web browser's help documentation.

As a data subject, you have certain rights regarding the personal information we hold about you. rezeki777 fully respects these rights:

To submit any request related to your rights, please contact our Data Protection Officer team. We will process your request within 30 calendar days from the date of receipt.

Rezeki777 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

• Active account data — retained for as long as your account is active and for a reasonable period thereafter for the purpose of resolving any disputes that may arise.
• Financial transaction records — retained for a minimum of 7 years in line with applicable anti-money laundering and tax legislation requirements.
• Security log data — retained for 12 months for security investigation and fraud prevention purposes.
• Marketing data — retained until you withdraw your consent or for 3 years from your last interaction, whichever comes first.
• KYC Records — retained for a minimum of 5 years after account closure in accordance with financial regulatory compliance requirements.

Once the retention period has expired and there is no legal requirement to continue storage, your data will be securely deleted or anonymised from our systems.

Rezeki777 is a platform that exclusively for adults aged 18 and above. We do not intentionally collect, process or store any personal data from individuals under the age of 18.

If you believe a minor has registered an account or provided their personal data to us without your knowledge, please contact our support team immediately. We will take prompt action to verify and delete the relevant data and close the account.

If you have any questions, concerns or requests relating to this Privacy Policy or how we manage your personal data, please do not hesitate to contact us.

Our Data Protection Officer (DPO) team can be reached via:

• Email: [email protected] (displayed as text only)
• Live Support: Via the live chat feature within the rezeki777 platform
• FAQ: Browse page FAQ for an immediate response

We are committed to responding to all privacy-related enquiries within 3 business days and resolve official requests within 30 calendar days. If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant data protection regulatory body.